Medasource

Onboarding Specialist

Medasource is seeking an Onboarding Specialist to manage and streamline the onboarding process for new, past, and current consultants. This role will be integral to the onboarding team, ensuring all required documentation—such as tax forms, insurance forms, W-2, 1099, and I-9 verification—is completed accurately and on time. The ideal candidate will be skilled in utilizing specialized software to manage forms and tasks, maintaining a smooth cadence for paperwork completion, and providing excellent customer service to our consultants. As an Onboarding Specialist, you will become an expert in the onboarding process, supporting the delivery team and ensuring consultants are fully prepared before their start date.

Key Responsibilities:

• Maintain and update the internal onboarding requirements board in Smartsheets daily.
• Work with the onboarding team to delegate specific tasks for launching and completing forms.
• Utilize tools such as Sterling Talentwise Solutions, Able Paperwork, People 2.0 portal, and various credentialing software.
• Create and maintain a timely cadence for launching paperwork and ensure consistent follow-up with consultants to ensure compliance before their start date.
• Enter candidates' employment specifics into the Recruiting Platform Employee File.
• Develop and manage client- and consultant-specific workflows.
• Collaborate with the sales team to periodically update client-specific onboarding requirements to align with signed agreements.
• Escalate complex issues related to background checks or pre-employment screening to the HR team.
• Participate in client calls to educate them on Medasource’s onboarding process.
• Contact clinics as needed to collect or confirm results for complex scenarios.

What You Will Need to Succeed:

• Exceptional customer service skills.
• Strong attention to detail and organizational skills.
• Previous data entry and administrative experience is preferred.
• Ability to work quickly and efficiently, especially when managing large projects.
• Familiarity with Excel and data management; formula knowledge is a plus.
• Strong ability to learn and adapt to new processes, and the initiative to suggest improvements where necessary.
• A team-oriented mindset with a focus on company success.
• A sense of urgency and a positive attitude toward compliance.

Benefits & Perks:

• 401(k) match program.
• Comprehensive benefits package, including health, dental, vision, and HSA plans.
• Paid holidays, vacation, sick, and personal days.
• Eight Eleven’s BeGiving Program: 8 hours per quarter for service work/volunteering.
• Access to Eight Eleven University: Internal personal and professional development programs.
• Top-notch training opportunities throughout your career.
• Personal financial concierge service.
• A genuine, passionate, and family-oriented culture.

About Medasource: Medasource is a national healthcare and life sciences recruiting and consulting firm, founded in 2012 and part of the Eight Eleven Group Family of Companies. We are a rapidly growing tech organization with a focus on success and innovation. Our goal is to provide clients with the best talent to meet their needs, and we pride ourselves on delivering exceptional service. Our internal culture mirrors this commitment, fostering a dynamic, growth-focused environment. Medasource has been consistently recognized as one of the Best Places to Work.

EEO Statement: Eight Eleven Group is an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

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